FAQ
Effective March 1, 2022, all orders are encouraged to be made through our online shop, compel.shop. Orders made online require payment by credit card at checkout.
For more information on this new pricing model, please login to the Dealer Dashboard.
All orders will need to be placed through compel.shop to qualify for the deepest discount.
Please login to the Dealer Dashboard for more information.
Yes. Compel will offer special trade discounting off MSRP via compel.shop. Discounting for purchase orders will also change. Please login to the Dealer Dashboard for more information.
While we will no longer offer in-house design support or formal quotes. Our entire product catalog will remain on CAP 2020, Project Matrix and the Project Symbols extension on CET.
No. The limited 10-year warranty remains unchanged.
Compel is no longer working with Independent Reps. We have also made changes to our Account Management team. To ensure your inquiry is received, please contact customercare@compeloffice.com with any questions.
Please contact billing@compeloffice.com with any questions.
No. The SPIFF program will remain the same.
For orders placed via the online shop, there will be the option to add your SPIFF ID at checkout. As a reminder, your SPIFF ID must be on your PO at time of submission, or filled out at checkout on the online shop to be eligible. Orders received without the ID are not eligible for SPIFF.“Is the graded fabric program still available?” tab_id=”1643058001073-41f41a25-089d”]