Returns for standard products are accepted within 30 calendar days of delivery, provided the product is in its original packaging and free of damage.
All returns are subject to a 20% restocking fee. In addition, Compel is NOT responsible to arrange return freight or cover costs associated with return freight.
Compel Office Furniture is not responsible for damages during return transit. All returns must be received in good condition, as determined by Compel, to be eligible for a refund (minus the restocking fee).
To initiate a return, please contact customer care to obtain an RMA form. Returns will not be accepted without an approved RMA form from Compel.
Products not eligible for return include:
Opened and/or unpackaged product
Already assembled product
Non-standard product (including custom upholstery)
Products re-sold or not purchased directly from Compel
View full Warranty Information here.